Services

Web development, software and digital marketing, based on what you need

We also design how your screens look and work, automate tasks with AI and set up the technical groundwork so everything works. You can hire one service or combine several in the same project.

If you don't know yet which service fits, we start by understanding the problem.

Digital presence

So people who find you understand what you offer and how to reach you

Together, we plan your website, your screens and the channels where your customers look for you.

Web development

When it helps

When you need a new website, a rebuild of the one you have, an online store, a page for a campaign or a web platform for your customers.

What we can do

  • Content organization
  • Website design and development
  • Connection with the tools you already use
  • A panel to edit text and images
  • Visitor tracking
  • Groundwork to show up in search engines (SEO)
What we can do (6)
  • Content organization
  • Website design and development
  • Connection with the tools you already use
  • A panel to edit text and images
  • Visitor tracking
  • Groundwork to show up in search engines (SEO)

We choose what to build it with based on what you'll publish and who on your team will update it.

Interface design

When it helps

When your website, app or system is hard to use, or you want to test an idea with screens before building it.

What we can do

  • Research with the people who use it
  • Order of screens and content
  • Step-by-step user journeys
  • Prototypes to test before building
  • Visual design of each screen
  • Reusable style guide
What we can do (6)
  • Research with the people who use it
  • Order of screens and content
  • Step-by-step user journeys
  • Prototypes to test before building
  • Visual design of each screen
  • Reusable style guide

We design with your real content and real situations, so every screen is clear to the person using it.

Digital marketing

When it helps

When you want your social media, WhatsApp and email to work together with your website or store, instead of each going its own way.

What we can do

  • Channel plan
  • Content and campaigns
  • Social media, WhatsApp and email
  • Automated messages
  • Measurement for each channel
What we can do (5)
  • Channel plan
  • Content and campaigns
  • Social media, WhatsApp and email
  • Automated messages
  • Measurement for each channel

We create campaigns and content, and connect them with your website or store. Each channel has a clear job: making you known, answering questions or telling past customers what's new.

  • Instagram and Facebook
  • TikTok
  • WhatsApp
  • Email marketing

Systems and automation

Fewer spreadsheets, less data copied by hand

If your information is spread across several tools, we build the system that brings it together and supports the work from start to finish.

Custom software

When it helps

When your company depends on spreadsheets, repetitive tasks or programs that don't share data.

What we can do

  • Systems for internal use
  • Dashboards to view and manage information
  • Connections with other software (APIs)
  • Tasks that run automatically
What we can do (4)
  • Systems for internal use
  • Dashboards to view and manage information
  • Connections with other software (APIs)
  • Tasks that run automatically

We shape it around how your team works: who does what, what each person can see and what information they need.

AI and automation

When it helps

When your team keeps answering the same questions, entering data by hand or reviewing documents one by one.

What we can do

  • AI assistants that answer questions
  • Automatic replies on WhatsApp and other channels
  • Reading and sorting text and documents
  • A person reviews the important steps first
What we can do (4)
  • AI assistants that answer questions
  • Automatic replies on WhatsApp and other channels
  • Reading and sorting text and documents
  • A person reviews the important steps first

First we decide which task is worth automating and when a person needs to step in. The tool comes after that.

Infrastructure

Keep your website or system running, even when you update it

We set up where your website or system runs, how changes get published and how you find out if something fails. That makes it easier to maintain, with fewer surprises.

Cloud infrastructure

When it helps

When every update feels risky, your site goes down and you hear about it from a customer, or nobody is sure where your system is installed.

We set it up based on how much your website or system is used and who will maintain it, without adding pieces you don't need.

What we can do

  1. Where it runs

    • Cloud servers sized to how much your system is used
    • Your system ready to run the same way on any server
    • Settings saved and documented
  2. How changes get published

    • A test space separate from the live site
    • Changes published only after checks
  3. How you know if something fails

    • Monitoring and alerts when something starts to fail

Teams and collaboration

We build systems and join teams already doing the work

We can take responsibility for a product or contribute knowledge to an existing development team. Before we start, we agree on responsibilities, scope and how we'll coordinate.

Staff augmentation and extended teams

When it helps

When you already have a development team and need support for a stage, expertise in a defined technical area, or collaboration with another technology company.

What we can do

  • Collaboration with an existing development team
  • Collaboration with technology companies
  • Support for an agreed stage or technical area
  • Technical review and knowledge sharing
  • Goals, responsibilities and coordination agreed with the team
What we can do (5)
  • Collaboration with an existing development team
  • Collaboration with technology companies
  • Support for an agreed stage or technical area
  • Technical review and knowledge sharing
  • Goals, responsibilities and coordination agreed with the team

We agree which part Micelium takes on, how we coordinate and what remains with each team. The working arrangement and its duration are defined for each engagement.

From first contact to delivery

How a project comes together

What we do changes with each project. The stages, and what you get at each one, don't.

  1. Discovery

    We look at how you work today: which programs and spreadsheets you use, how customers reach you and what time or budget limits you have. If you don't know yet which service fits, we figure it out here.

  2. Proposal

    We show you what we'll do, in which stages and what each side is responsible for. It's clear what comes first and what's left out.

  3. Design and development

    We work in parts you can see and comment on. We make adjustments before moving on to the next stage.

  4. Delivery and next steps

    We launch it with the documentation it needs and agree with you on any support or improvements that are needed.

Questions before you start

Do I need to know which service to hire?

No. You can describe the problem in your own words. In the first conversation we look at what's needed and what's better left for later.

Can you work with what I already have?

Yes. We can improve your current website or system, connect it with other tools, add a new part or join your team to work on an agreed technical area. First we review what you have and what can be changed.

Can I combine several services?

Yes. One project can bring together design, development, marketing, automation and infrastructure. We only add what your project needs.

How do you decide what the project includes?

We start from the problem, the people who will use it, what you already have and your priorities. With that, we put together a proposal in stages that shows what each side is responsible for.

Starting point

Tell us the problem. We'll work out the path from there.

Knowing what's holding you back today is enough to start. We'll choose the service together.

You can also write to us atdesarrollo@micelium.devWhatsApp